Our guests’ health and that of our employees is something we take very seriously. We want holidays with us to be worry-free. It goes without saying that we adhere to strict hygiene measures at JOHANN, and we provide information on how to have a safe holiday in Austria. Guests can use all areas of the hotel without restriction. According to Austrian regulations, masks are currently not compulsory at the hotel. Simply arrive and enjoy your stay.
Hygiene
Hygiene wird bei uns generell groß geschrieben. Hygiene gehört zu einem wertschätzenden Miteinander. Bitte gerne unsere Zirbendesinfektionsmittel für die Hände benützen.
Fresh air
Wir lüften regelmäßig alle Zimmer im Haus. Die Luft, die wir atmen, entscheidet, wie es uns geht. Frische Luft tut gut. Körper und Seele. Also, ab in die Natur und die vielen Plätze an der Frischluft entdecken!
[Corona-related] cancellation conditions
In the event of a confirmed corona case in the family going on holiday, you can cancel free of charge at any time. Reasons for cancellation include a travel restriction to the Schladming-Dachstein region or a ban on individuals leaving their area of residence, or a confirmed corona case [notification of isolation from the responsible health authority].
Otherwise, the following cancellation conditions apply:
The booked stay can be cancelled free of charge up to 1 month before arrival
Up to 15 days before arrival: 40% of the booked stay will be charged
Up to 7 days before arrival: 70% of the booked stay will be charged
Within the last 7 days before arrival: 90% of the booked stay will be charged