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Digital guest folder

Everything you need [ at a glance ]

Reception

We are here for you from 7.30 a.m. to 8 p.m. every day. You can dial extension 500 to reach us by phone – please don’t hesitate to contact us if you need something. For departures before 7.30 a.m., please settle the bill the evening before departure.

INDULGENT board

Breakfast time from 7.30 am until 10 am.

Snack time in the afternoon from 3 pm until 4.30 pm. With sweet snacks. 

 

Dinner time: please arrive for dinner between 6.30 pm and 8 pm.

For our hotel guests with the INDULGENT board, a table is automatically reserved at #Anna. Alternatively, you can also enjoy dinner in our gourmet restaurant #JOHANN GENUSSraum. Just let us know the evening before, and we will credit the dinner of the INDULGENT board and reserve a table in the #JOHANN GENUSSraum. Experience the art of good food.

Morning DELIGHT board

Every day from 7.30 a.m. to 10 a.m., there is our large breakfast buffet for real gourmets with many fresh homemade delicacies and products from local farmers and the region.

WINE cellar

Enjoy special drops. With our great passion, let us introduce you to new wines that will thrill your palate. We can also arrange wine tastings in the wine cellar on request.

EnJOyness spa area

Our spa is located on the 2nd and 3rd floors of the hotel. Bathrobes are provided in the room. Otherwise, please ask at the reception.

 

 

OPENING HOURS in spring from 17.3. – 13.4.2024 | 23.5. – 4.7.2024
FITNESSzone 7.30 am – 7.30 pm
CHILLarea 7.30 am – 7.30 pm
ROOFtop 7.30 am – 7.30 pm                                                                                                                                                                                                                                            MORNINGswim 7.30 am – 9.00 am
INFINITYpool 12.00 am – 7.30 pm
SAUNAworld 12.00 am – 7.30 pm

 

 

OPENING HOURS in summer from 5.7. – 8.9.2024
FITNESSzone 7.30 am – 7.30 pm
CHILLarea 7.30 am – 7.30 pm
ROOFtop 7.30 am – 7.30 pm                                                                                                                                                                                                                                            
INFINITYpool 7.30 am – 7.30 pm                                                                                                                                                                                                                                    SUNDOWNswim on SUN | TUE | THURS till 9.00 pm 
SAUNAworld 14.00 pm – 7.30 pm

 

 

OPENING HOURS in the autumn from 9.9. – 27.11.2024
FITNESSzone 7.30 am – 7.30 pm
CHILLarea 7.30 am – 7.30 pm
ROOFtop 7.30 am – 7.30 pm                                                                                                                                                                                                                                                MORNINGswim 7.30 am – 9.00 am
INFINITYpool 12.00 am – 7.30 pm
SAUNAworld 12.00 am – 7.30 pm

 

 

OPENING HOURS in the winter from 28.11.2024 – 15.3.2025
FITNESSzone 7.30 am – 7.30 pm
CHILLarea 7.30 am – 7.30 pm                                                                                                                                                                                                                                              MORNINGswim 7.30 am – 9.00 am
INFINITYpool 12.00 am – 7.30 pm
SAUNAworld 12.00 am – 7.30 pm

 

Cosmetics and massages

The entrance is in the wellness area. Sabrina and Mario will pamper you with many different treatments – from cosmetic treatments to massages. More information is available under “Info from A-Z” or at the reception. Bookings are required!

SEMINAR room

On the 1st floor for up to 70 people [ depending on seating ].

Info from [A to Z]

A

AlmArenA [ Our après ski bar and restaurant in winter on the Hauser Kaibling mountain ]
A stop at the AlmArenA at the foot of the Hauser Kaibling is always an incredible experience. We are open from December to April. Good food. Good music. Good drinks. And a casual atmosphere. Club vibes included! Our panoramic sun terrace on the rooftop invites you to relax, sunbathe, and enjoy yourself from February to April.

 

Arrival and departure
The rooms are ready from 2 p.m. on the day of arrival. On the day of departure, we kindly ask you to leave the rooms by 11 a.m. so that we can prepare them in time for the next guests. If you would like to check out late, please ask reception if it is possible. WM Taxi Schladming is our perfect partner for taxi rides, airport transfers, patient transport, hiking trips and excursions. The local drivers have the best local knowledge and the modern Mercedes-Vito taxi buses are air-conditioned, have doors that open automatically, offer enough space for up to 8 people including luggage an have high-quality child seats and ski racks in winter operation.

B

Banks
Most of them are located on the main square. [ Volksbank, Steiermärkische Sparkasse, Raiffeisenbank, Bank Austria, and PSK ]

 

Bathrobe
You can find your bathrobe in the room. Otherwise, please contact reception.

 

Biking
Whether you want to take it easy or are looking for something challenging, bike fans are in the right place in the Schladming-Dachstein region. Over 500km of varied routes are waiting to be explored. We are located directly on the R7 Enns Cycle Path. Mountain bike rental is possible at Sport Tritscher or Alpreif [ Planai valley station ].

C

Cancelling the INDULGENT board [ as a guest with INDULGENT board ]
If you plan to have dinner somewhere other than with us or if you would prefer to enjoy dinner at our #JOHANN GENUSSraum restaurant, please notify us at the reception the evening before. If you do not, we cannot deduct the price of the INDULGENT board.

 

Church services
Catholic Church: Saturday 7 p.m.
Sundays and public holidays 10 a.m. and 7 p.m.
Protestant Church: Sunday 9 p.m.

 

Country codes
Germany 0049 [ without 0 of the area code ]
Italy 0039 [ without 0 of the area code ]
Switzerland 0041 [ without 0 of the area code ]
France 0033 [ without 0 of the area code ]
England 0044 [ without 0 of the area code ]

 

Credit cards
We accept the following credit cards: Visa and Mastercard.
The invoice can also be paid by debit card | EC card.

D

Doctors
We hope this information is never needed. Nevertheless, here are the numbers of our doctors just in case:
Krankenhaus Salzburger Straße [ hospital ] Tel | 03687 20 200
GP
Dr Sulzbacher, Salzburger Straße Tel | 03687 24 785
Dr Karrer, Centro Passage Tel | 03687 22 589
Dr Fritsch Georg, Langegasse Tel | 03687 22 665
Dentists
Dr Schussnig, Hauptplatz Tel | 03687 240 250
Dr Schultes, Hauptplatz Tel | 03687 22 970

 

Dogs
Want to enjoy your holiday with your four-legged friend? Lucky for you, dogs are welcome here! We ask for your understanding that they are not allowed in the dining room or the wellness area. We would also like to point out that we will charge for any damage caused. Dogs must be kept on a leash throughout the hotel. We kindly ask you not to let your dog relieve itself directly in front of the hotel.

E

Electric charching station
We have two charging stations for electric cars in our hotel car park. For more information, please ask at the reception.

 

Emergency numbers
Fire brigade: 122
Police: 133
Rescue: 144

 

EnJOyness spa area in the summer
FITNESSzone 7.30 am – 7.30 pm
CHILLarea 7.30 am – 7.30 pm
ROOFtop 7.30 am – 7.30 pm
INFINITYpool 12.00 am – 7.30 pm
SAUNAworld 3.00 pm – 7.30 pm
Massages and cosmetic appointments can be arranged at the reception.

 

EnJOyness spa area in the autumn
FITNESSzone 7.30 am – 7.30 pm
CHILLarea 7.30 am – 7.30 pm
ROOFtop 7.30 am – 7.30 pm
INFINITYpool 12.00 am – 7.30 pm
SAUNAworld 12.00 am – 7.30 pm
Massages and cosmetic appointments can be arranged at the reception.

 

EnJOyness spa area in the winter
FITNESSzone 7.30 am – 7.30 pm
CHILLarea 7.30 am – 7.30 pm
INFINITYpool 2.00 pm – 7.30 pm
SAUNAworld 2.00 pm – 7.30 pm
Massages and cosmetic appointments can be arranged at the reception.

F

FITness
Our fitness room is located in the wellness area on the second floor. This can be used from 7.30 am to 7.30 pm

 

FISCHwOsser
The fresh FISH water on the Enns and the Große Loh. We have the Fishing permit from the Ennsbrücke at Schloss Tandalier to the state border in Mandling. From the Enns bridge at Tandalier to the Enns estuary. You can find har, grayling, rainbow trout and brown trout in the water. A JOHANN FISCHwOsser ticket for one person for one day costs 40 €. For SPIN fishing and / or FLY fishing. Fishing with a rod, spinning rod, fly fishing and fishing with dead bait fish is permitted. Also, only single barb hooks and 1 rod may be used. Fishing with leg rods and live vertebrates (except for maggots) and fishing with worms is not permitted. Caught fish are to be put back carefully. Please feel free to ask for more information at the reception. 

 

Front door
The main entrance at the reception will be locked at around midnight. Should you arrive later, please use the back entrance by the car park.

G

Golf
The Schladming-Dachstein golf region offers four 18-hole courses within a radius of 50 kilometres. Relaxed flair and a magnificent natural backdrop included.

H

Hairdressers
STS | Martin-Luther-Straße | 03687 22 830
HoaSchoaf | Salzburger Straße | 03687 23 826
Look | Lange Gasse | 03687 24 155

 

Hiking
The Schladming Dachstein region offers a wide range of hiking possibilities. From a leisurely stroll through town to themed hikes, via ferrata routes, and family hikes. Guided hikes are always offered free of charge through the regional tourist association.

I

ICE skating rink
You can go skating at the Erlebnisbad Schladming in winter.
Daily from 10 a.m. to 8 p.m.

 

Information
The most important information for your stay with us can be found in our “GENUSSPOST” daily mail, right here, at the reception, and at the info corner directly behind the reception.

 

Internet
We have free Wi-Fi in all our rooms and also in the lobby.
Network: JOHANN Schladming [ guest ] | Password: joespfeift

J

#JOHANN GENUSSbar
Our bar on the main square is open daily from 4 p.m. until 1 a.m. during the high season. In the low season, we are open from 5 p.m. every day. Here you can enjoy casual drinks, wine, and sushi.

 

#JOHANN GENUSSraum
Our award-winning restaurant. Two toques from Gault & Millau. We are happy to accept table reservations. You can cancel your dinner as part of the INDULGENT board and enjoy a gourmet dinner at #JOHANN GENUSSraum instead.

L

Lost property
If you are missing something, please report it to reception. Every now and then, things are handed in or found in the hotel. Maybe you’re missing item is among them.

 

Luggage
We would be happy to help you with your luggage on arrival and departure. Please just let us know at reception.

M

Magazines
There are magazines in the wellness area and in the lobby. Please put them back after reading so that the other guests can also browse through them.

 

MEAL times
Breakfast: 7.30 a.m. – 10 a.m.
Dinner: 6.30 p.m. – 8 p.m.
A table is automatically reserved for our hotel guests.
Please select the desired menu in the “GENUSSPOST” daily mail in the morning.

 

Minibar
A minibar is located in each room and is refilled daily. Billing is done at reception.

 

Morning DELIGHT board
Every day from 7.30 a.m. to 10 a.m., there is our large breakfast buffet for gourmets with many fresh homemade delicacies and products from local farmers and the region.

N

Nine-pin bowling
Hotel Pichlmayrgut | 06454 73 05
Erlebniswelt Rohrmoos | 03687 61 301

P

Paragliding
Turn your dream of flying into a reality.
Flugschule Airsthetik flight school| 0660 88 77 44 0

 

Parking
Hotel guests can park their cars in the hotel’s private car park [behind our hotel]. We have space for one car per room.

 

Pharmacies
Edelweißapotheke by the Centro Parkplatz car park [ 2-minute walk ] or Apotheke Planai West
Opening hours:
Mon – Fri | 8 a.m. – 12 p.m. | 2 p.m. – 6 p.m.
Sat | 8 a.m. – 12 p.m.

 

Phone calls
From your room, you can make domestic and international calls with direct dialling. Please only dial the respective area code. Please note that this will incur additional charges. You can also be called directly from your room – our telephone number is 03687 22571 and simply dial the room number.

 

Post office
Monday to Friday | 8 a.m. – 12 p.m. and 2 p.m. – 5.30 p.m.

R

Reception
We are here for you from 7.30 a.m. to 8 p.m. every day. You can dial extension 500 to reach us by phone – please don’t hesitate to contact us if you need something. For departures before 7.30 a.m., please settle the bill the evening before departure.

 

Room service
We would be happy to bring breakfast to your room on request for a surcharge of €10.

S

Safe
Please lock money or valuables in the room safe [ in the wardrobe ]. Simply enter the code according to the instructions. Larger amounts of money can also be safely stored in the hotel safe at the reception.

 

Skiing – ski area
The Schladming Dachstein World Cup Region is not only home to the big names of the international Ski World Cup but also to some of Austria’s most impressive ski mountains – such as the Schladming 4-Mountain Ski Area, the Dachstein Glacier, and our family-friendly ski mountains. There are 230 kilometres of perfectly groomed slopes, 81 modern cable cars and chair lifts, as well as 100 cosy ski huts for you to enjoy all winter long. State-of-the-art artificial snow and the Dachstein glacier guarantee snow reliability and leisure skiing from early winter to Easter.

 

Ski pass
We would be happy to print out multi-day ski passes at the reception. Day and hourly tickets, as well as ski passes for more than eight days, are available at the Planai valley station.

 

SKI room + SHOE room
The rooms are located at the rear entrance by the entrance door. The rooms can be opened with your key card. Please use the rear entrance if you are wearing your ski boots.

 

Ski school
Looking for a ski instructor, a ski service, or ski equipment? The team at Sport Tritscher are happy to help with these requests. Brochures and more detailed information are available at the reception. Bonus: Our guests get a 10% discount. Please just mention our hotel name in the shop.

 

Smoking
Smoking is prohibited throughout the hotel, in the restaurants, and in our GENUSSbar. In case of violation of the smoking ban in the room, an air purification fee of €100 per day will be charged.
 

Snack time in the afternoon from 3 pm until 4.30 pm. Sweet and sour snacks. 

 

Sommercard [ only available in summer ]
With the Sommercard, your holiday will be even more worthwhile – a large part of the leisure facilities in our holiday region are free of charge from May to the end of October – in keeping with the motto “all inclusive”. The Sommercard is also available digitally. Just ask for it at the reception.

 

Special wishes
If you have any special wishes or requests, please just ask at reception. We would be delighted to try and satisfy your wishes.

 

Swimming & more: Badezentrum Schladming
Adventure pool | open daily from 9 a.m. to 8 p.m.
Sauna area | open from 1 p.m. to 9 p.m.
With sports pool, adventure pool, toddler pool, all-weather outdoor pool
gargoyle | waterfall | grotto | massage bench | current channel | indoor slide [65m long]
7 saunas | separate ladies’ sauna | steam bath | herbal sauna | tanning salon| infrared heat cabin | massage | Kneipp cold water therapy and much more

T

Taxi | 03687 24 222
WM Taxi Schladming is our perfect partner for taxi rides, airport transfers, patient transport, hiking trips and excursions. The local drivers have the best local knowledge and the modern Mercedes-Vito taxi buses are air-conditioned, have doors that open automatically, offer enough space for up to 8 people including luggage an have high-quality child seats and ski racks in winter operation.


Television
There are over 100 TV channels and radio stations available. An overview is at the end of the folder.

 

Tennis and squash
Hotel Pichlmayrgut | 06454 7305
Sporthotel Royer | 03687 200-0

 

Tourist office
Regionalverband Schladming [ regional tourist association ]
Rohrmoosstraße 234 | 03687 23 310-0

 

Towels
Sustainable. For the sake of the environment. If the towels are hanging, they will not be changed; if they are on the floor, they will be changed! Sauna towels are available in the wellness area.

W

WINE cellar
Enjoy special drops. With our great passion, let us introduce you to new wines that will thrill your palate. We can also arrange wine tastings in the wine cellar on request.