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Everything you need to know for your holiday

Arrival and departure

The booked room is available from 2.00 p.m. on the day of arrival – if you arrive earlier, we can gladly store your luggage for you until your room is ready. On the day of departure, the rooms can be occupied until 11.00 a.m. EARLY check-in and LATE check-out are available on request and subject to availability and for an additional charge.

Free [parking]

For our guests, we have our own car park [behind our hotel]. Access is via the “Siedergasse” street. You can easily reach the reception via the rear entrance.

[Bank details] for the deposit

Bank Austria Schladming
IBAN: AT44 1200 0528 9300 9101
BIC: BKAUATWW

Discounts for [children]

Discounts for children staying in parents’ room (two full-paying guests)

  • 0-2 years: free of charge
  • 3-6 years: 60% discount
  • 7-12 years: 40% discount
  • 13-16 years: 20% discount
  • from 16 years: no discount

[Local tax]

The local tax of €2.50 per person and day for guests over 15 years is not included in the room rate and has to be paid to the municipality, which is done by us.

[Cancellation policy]

Special times require special cancellation conditions. In the event of a confirmed corona case in the family going on holiday, you can cancel free of charge at any time. Reasons for cancellation include a travel restriction to the Schladming-Dachstein region or a ban on individuals leaving their area of residence, or a confirmed corona case [notification of isolation from the responsible health authority]. Otherwise, the following cancellation conditions apply:

  • The booked stay can be cancelled free of charge up to 1 month before arrival
  • Up to 15 days before arrival: 40% of the booked stay will be charged
  • Up to 7 days before arrival: 70% of the booked stay will be charged
  • Within the last 7 days before arrival: 90% of the booked stay will be charged

We recommend that you take out travel insurance. [Covid-19 is also covered by Europäische Reiseversicherung].

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